Timesheets Troubleshooting

Manager Guide

Version
R2025.2.1
ft:lastEdition
2025-12-01
Timesheets Troubleshooting

This section describes some common issues that could occur that involve your timesheets:

  1. The Pay panel is showing incorrect or inaccurate data or the timesheet isn’t creating any pay summaries for an employee.
    • Check that the employee belongs to a pay and time entry policy.
  2. Holiday or STAT pay isn’t being calculated.
    • STAT won’t be calculated until both the prior and next shifts have elapsed.
  3. Managers can only add a pay adjustment for an employee.
    • You can’t add time entries to a day in the future.
    • Check that the last pay edit date is set correctly.
  4. Pay adjustments aren’t creating any pay summaries.
    • Ensure that you configured the appropriate pay adjustment rule.