Dayforce notifies you in Schedules if you modify a shift without giving the employee a predetermined amount of advance notice. The amount of advance notice is determined by the employee’s schedule change policy. If the reason code isn’t changed from a payable to a non-payable code, the employee might be entitled to a penalty premium.
When you make a shift change that violates an employee’s schedule change policy, Dayforce adds the stopwatch icon (
) to the employee’s name and the relevant shifts:
You can view details on schedule change problems in the Problems panel, in the Schedule Change tab:
You can view both paid and unpaid changes.
| Icon | Description |
|---|---|
|
Indicates paid changes (that is, the schedule change reason is eligible for a pay penalty). |
|
Indicates unpaid changes (that is, the schedule change reason is ineligible for a pay penalty. |
To show or hide payable and non-payable changes, use the Payable or Non Payable buttons.
In the Schedule Change tab, you can override the default reason and choose to pay or not pay a schedule change penalty by selecting a new change reason in the Reason Code drop-down list. For example, an employee calls in sick for a shift and the manager modifies the shift to assign it to another employee. Dayforce triggers the default payable penalty because the manager changed the shift within the penalty time frame (that is, without sufficient notice). However, this organization doesn’t pay a penalty when employees call in sick, so the manager modifies the reason code for this violation from payable to non-payable.
To apply the same reason code or comment to all of the schedule change violations in the Schedule Change tab, click Apply All.