Add On-Call Shifts

Manager Guide

Version
R2025.2.1
ft:lastEdition
2025-12-01
Add On-Call Shifts

In Schedules, you can configure shifts as on-call, sometimes referred to as standby shifts. These shifts represent time that an employee isn’t scheduled to work, but is on-call to come in to work, if needed.

Until an employee confirms an on call shift, it doesn’t contribute to covering the labor demand, to the total number of daily hours scheduled, or to the cost of the schedule’s labor. When an employee confirms the shift, Dayforce treats it the same as a regularly scheduled shift.

How to add on-call shifts
View How to do it
Grid View

In the Add Schedule or Edit Schedule dialog boxes, click the on call icon ( or ). The icon’s appearance depends on whether segment display is enabled.

Bar View

When you add a new shift to the schedule, select the On Call Schedule checkbox:

On Call Schedule checkbox in the Add Schedule panel.

  • You can also access the on call icon in the Edit Shift Details slide-out panel. See Edit Shifts in Schedules.