To edit the personal information for an external candidate:
- Go to Recruiting.
- Open the candidate's profile.
- In the Personal Info section of the Candidate Info subtab, click Edit.
- Edit or add information in the fields.
- Click Save.
Note:
- You cannot edit personal information for internal candidates; in this case, the Edit button isn’t displayed.
- You cannot edit the Summary or Candidate Snapshot sections, for neither internal nor external candidates, because this information is generated automatically.
What Happens with Email Updates?
If you edit an external candidate's email address, the new email address will be used to:
- Send candidates notifications.
- Send candidates a message when users select Contact > Send Email in the Candidates tab.
However, the candidate will still need to use their original email address to sign in to the external careers site to apply for future jobs.
Note: If you edit the profile to use an email address that's already associated with another candidate, Dayforce displays a dialog box in which you must confirm that you want to use the same email address for multiple candidates. Although you can edit a candidate's profile to use the same email address as another candidate, the email address used to register the candidate on your client career sites or in Recruiting > Talent Community must be unique.
How Dayforce Handles Personal Information Updates
When you update the personal information in a candidate's profile, Dayforce updates it in all of the candidate’s other profiles, including their general candidate profile and specific job application profiles. The candidate's other profiles aren't updated when you update other details in candidate profiles (for example, work history or work hours availability).
When candidates are hired directly (rather than manually linked), their candidate ID and employee ID are the same. In this case, you can update their email address from their employee record (but not from Recruiting), and this updates the email address for their candidate ID automatically.
When candidates are manually linked to an employee record, their candidate ID and employee ID are different and as a result their candidate profile isn’t updated when you update their employee record. However, you can no longer update this information in Recruiting.
When former employees are directly hired, you can update their personal employee in People and it will update their candidate information. However, if they were manually linked they need to update their personal information themselves in their candidate profile when applying for jobs. If they are successfully hired, their updated information populates the Hire Form and then this information overwrites existing details in their employee profile.