Troubleshooting for Job Requisition Management

This section covers the following issues:

Can't Edit Some Fields

You can edit the fields related to a job requisition for as long as there are no candidates hired for it. After the first candidate is hired, most of the fields that relate to defining the job will become read-only to prevent job definition discrepancies between the candidates hired.

The Position Work Assignment I Want Isn’t Listed

If you are using Position Management, not all position work assignments will appear in the Position list of the job requisition form. The following conditions must be met for a position work assignment to be available for selection:’

It must be vacant on the request date selected in the form. If it was previously filled but then reopened, it will appear as long as it was reopened before this date.
It can't already be assigned to another job requisition. If you need, you can copy an existing position work assignment and assign it to another job requisition.
Its position must be within your span of control and you must have either of the following access authorizations: Position Management - Positions - Administrator View or Position Management - Positions - Manager View.

Note: If a position work assignment was filled outside of Recruiting, its associated job requisition will continue to be available until you close it manually.

Additional Fields Missing from Job Requisitions

If your organization uses additional job requisition fields and these fields are missing when the system displays the job requisition, ensure that the decision node in the workflow has the correct job requisition form associated with it.

Repeat the following steps for each requisition workflow that uses these additional fields:

Go to Workflow Administration > Workflow Designer.
Select the job requisition workflow.
Go to the Diagram tab.
For each decision node, ensure that the correct job requisition form is selected in the Associated Form field. This form must include the additional fields.

For more information on configuring and managing workflows in the Workflow Administration feature, see the Self Service Guide.

Hiring Manager Security/Recruiter Security Does Not Grant Access to Locations in Job Requisition Workflows

In the Recruiting module, the hiring manager security feature is intended only for granting access to requisitions after they have been added to the Job Requisition tab. For example, if you have hiring manager security enabled on your role, you can access requisitions of your indirect reports.

Hiring manager security isn’t designed to grant access to creating or approving job requisition workflows for non-direct reports. This is controlled separately by the standard org hierarchy access model of Dayforce. By default, the job requisition form allows you only to create and approve requisitions for locations to which you have access. However, you can create custom job requisition forms that allow access to locations.