Troubleshooting for Background Jobs

Recruiting Guide

Version
R2025.2.1
ft:lastEdition
2025-12-01
Troubleshooting for Background Jobs

This section covers the following potential issues:

Sovren Index Maintenance Background Job Is Not Displayed

This background job was removed from Dayforce in Release 8.49. Now, this task is controlled by Dayforce and is no longer available to customers. Dayforce will run and maintain this task for all Recruiting customers, and the task will typically run every fifteen minutes. The Job Logs tab in System Admin > Background Jobs doesn't display instances of this background job. No action from administrators is required.

Refresh Evergreen Postings Background Job Is Not Displayed

This background job was removed from Dayforce in Release 60, Service Pack 3. Now, this task is controlled by Dayforce and is no longer available to customers. Dayforce will run and maintain this task for all Recruiting customers, and the task will typically run once a day. The Job Logs tab in System Admin > Background Jobs doesn't display instances of this background job. No action from administrators is required.