Right to Work Order Statuses

Recruiting Guide

Version
R2025.2.1
ft:lastPublication
2025-11-10T21:21:33.526025
Right to Work Order Statuses

You can track the status of existing right to work (RTW) orders in the Right To Work Status column of the Candidates tab. Depending on your RTW service provider, the following statuses are used.

Right to Work order statuses
Status Description

CheckWorkRights (Provider)

Note: These are some of the most commonly used statuses, but other statuses might also be displayed.

Australian

The candidate is an Australian citizen.

Historical

The order has expired and a new RTW order is required for the candidate.

Monitored

The verification is completed, and the candidate's current work rights are being monitored.

No Valid Visa

The candidate doesn't currently hold a valid visa (their visa is likely expired).

Pending

The order was submitted, and the survey link was sent to the candidate. Still waiting for the candidate's response.

Unable to check

The provided information couldn't be verified.

Sterling (Provider)

Cancelled

The RTW order was cancelled on the Sterling website.

Note: When a RTW order is cancelled, the recruiter and hiring manager are sent a notification providing them with additional details about why the order was cancelled. To ensure that you're receiving information for all cancellation reasons, you must adjust the subscription settings on the Sterling site so that the Person - verification rejected checkbox is cleared in the Events to receive list.

Done

The verification process is completed.

In Progress

The candidate has submitted the required documents and their verification is in progress.

Ordered

The order was requested, and the survey link was sent to the candidate.