Review Sterling Background Screening Orders

To review a background screening order for a candidate on the Sterling website:

1. Go to Recruiting > Job Requisitions.
2. Open the job requisition that you want to view the screening for.
3. In the Candidates tab, do one of the following:
   • Select the candidate and then click Screen > View Background Screening Order Status in the toolstrip.
   • Click the candidate’s name to open their profile, and then select Screen Candidate > View Background Screening Order Status in the left-side panel.
   • In the Improved Recruiter Experience, go to the Background Screening Order column. In the Classic Recruiter Experience, go to the Screening Order column. Then click the View Screening Order link in the column. See Background Screening Order Details.
4. A separate browser window opens to the Sterling login page.
4. Enter your Sterling login credentials. When logged in, you can view the background screening order from within the Sterling system.

The credentials that are required on the Sterling website depend on the integration option used for your organization, as follows:

• Sterling (Legacy): Each user logs in using the credentials created for them using their Screening User Id value in Recruiting Setup > Recruiters. See Configure Sterling (Legacy) Background Screening.
• Sterling Direct: Each user logs in using the integration tokens provided by Sterling as their login credentials. The Client Id token is used as the user name and the Password token is used as the password. See Configure Sterling Direct Background Screening.

If you are unsure about the credentials required to log in, contact your Recruiting administrator.