Decline Candidates (Classic Recruiter Experience)

Recruiting Guide

Version
R2025.2.1
ft:lastEdition
2025-12-01
Decline Candidates (Classic Recruiter Experience)

- Classic Recruiter Experience -

There are several ways to decline candidates in the Classic Recruiter Experience:

 

Decline Candidates One at a Time

- Classic Recruiter Experience -

Use this method to quickly select and decline a candidate for any job requisition. You specify the same decline information for all of the candidates you select.

Role feature access: Recruiting > Recruiting > Actions > Decline Candidates

To decline candidates one at a time:

  1. Go to the Candidates tab of Recruiting > Job Requisitions.
  2. Select the candidates.
  3. Select Decline from the action bar.
  4. Note: If mass decline is enabled, the action is a list and you can select Decline > Decline Candidates.
  5. The application opens the Decline Candidates dialog box, with a list of the selected candidates.
  6. Select an option in the Decline Reason drop-down list.
  7. The list of available decline reasons is configured by your administrator. See Configure Candidate Decline and Offer Rejection Reasons.
  8. (Optional) Add a new note or reply to a previous note associated with the candidate. See Candidate Notes.
  9. Click Submit.

Mass Decline Candidates

- Classic Recruiter Experience -

The mass decline feature allows you to decline all of the remaining internal and external candidates in closed job requisitions. You can tailor the reason and note to candidates you select.

This method is available for job requisitions in Filled, Closed, On Hold, or Canceled status. You will see a list of candidates who aren't in Hired or Declined status.

Role feature access: Recruiting > Recruiting > Actions > Decline Candidates > Mass Decline

To mass decline multiple candidates, either: 

  • Go to the Candidates tab of any job requisition. When you select multiple candidates for a job requisition, the Decline action changes to a list that includes Mass Decline Candidates, which opens the Select Candidates to Decline dialog box.
  • When you close a job requisition by changing its status to Filled, Closed, On Hold, or Canceled, you are asked if you want to close its job postings. You can select No to leave the postings open and continue to collect job applications. In this case, you can still use Decline > Mass Decline Candidates from the Candidates tab. If you select Yes to close the postings, the Select Candidates to Decline dialog box appears.

The Select Candidates to Decline dialog box lists candidates who aren't in Hired or Declined status. You can select one or more candidates from this dialog box and provide the following unique decline information about them:

  • The decline reason. The list of available decline reasons is configured by your administrator. See Configure Candidate Decline and Offer Rejection Reasons.
  • A note, which is attached only to the job requisition. You can also set its visibility, with the default being Everyone.
  • By default, the Notify Candidates checkbox is selected so that external candidates are informed that they have been declined, if decline notifications are configured. Clear it to stop the HR events from triggering the workflows that send notifications to candidates.

When you click Submit, the system sets the status of the selected candidates to Declined. The decline reason and note are added to their application records. Each time you click Submit, a record is added to the Activity tab of the requisition listing the number of candidates you declined.

You can continue to select candidates and customize their decline information. The dialog box goes away when you decline all of the candidates in the list. Or, you can click Done to close the dialog box and return to it later by selecting Decline > Mass Decline Candidates from the Candidates tab.