Create Background Screening Orders with HireRight

If your organization has configured HireRight background screening in Dayforce, you can initiate screening orders for candidates in the Recruiting feature.

Note: For job requisitions that use candidate status mapping, the New Background Screening Order action might not be available until the candidate is in a certain status. If needed, you can see which candidate status the action is available for in the Job Requisitions screen. In the Improved Recruiter Experience, click the link in the Candidate Status Mapping column. In the Classic Recruiter Experience, click the Candidate Status Mapping is Used indicator ().

To create a background screening order with HireRight:

1. Go to Recruiting > Job Requisitions.
2. Open the job requisition that you want to create the screening for.
3. In the Candidates tab, do one of the following:
   • Select a candidate and then click Screen > New Background Screening Order in the toolstrip.
   • Click a candidate’s name to open their profile, and then select Screen Candidate > New Background Screening Order in the left-side panel.
4. The application opens a separate browser window where you're logged into HireRight using single sign-on, and the screening order for the selected candidate is initiated.
5. Note: If HireRight doesn't recognize your email address (for example, if you recently changed it), an error is displayed in Dayforce when you click New Background Screening Order. Thus, be sure to notify your administrator anytime your email address in Dayforce changes.
4. Complete HireRight's guided process. You are asked to select a screening package, and then in the Who will complete the background forms? section, indicate who will complete the background forms, either you or the candidate:
   • Select the Complete background forms myself option and the guided process provides fields to enter client information. To simplify the submission process, Recruiting passes candidate information from the candidate profile to the HireRight background form, including personal information, work history and education.
   • Moreover, if a Professional Reference Check Report is included in the HireRight background screening order form, the references from the candidate profile are automatically carried over to the background screening form that recruiters fill out.
   • Note: Currently, the HireRight form requires you to manually specify if a candidate's job is currently held. This information isn’t carried over from the candidate profile.
   • Select the Email applicant to log on and complete background forms option and candidates themselves are responsible for providing this information (as opposed to the first option where data is passed from the candidate profile and reviewed by the recruiter).

Background Screening Statuses

You can review the background screening order status in the Candidates tab. In the Improved Recruiter Experience, go to the Background Screening Order column. In the Classic Recruiter Experience, go to the Screening Order column. The following statuses might appear beside candidates in those columns:

• Pending Requestor: Indicates that the screening order is pending action from the requestor. In most cases, this action involves completing and submitting the order request on the HireRight website.
• Sent to Applicant: Indicates that the screening request was sent to the candidate, but they haven’t entered any information in the required forms yet.
• Pending Applicant: Indicates that the candidate has entered information but hasn’t submitted the required forms yet.
• In Progress: Indicates that candidate has completed the required forms and submitted them to HireRight.
• Completed: Indicates that the order is completed and that all of the items in the screening package are closed. Dayforce might also display an adjudication status for completed screening orders. Adjudication statuses are configured by HireRight and can be used to provide more detail about the outcome of the screening order. For example, if the screening order is completed but requires review, the status is displayed as Completed - Client Review Required in the Screening Order column.
• If needed, you can contact HireRight to create custom adjudication statuses, but the following statuses are provided by default:
• • Canceled
  • Client Review Required
  • Does Not Meet Company Standards
  • Meets Company Standards
  • Pending
  • Pending - Potential Conflict

Each status is displayed as a link. Click the link to open the Background Screening dialog box, which contains more details about the status of the order. For more information about this dialog box, see Background Screening Order Details. The dialog box also contains a View Screening Order link, which you can click to navigate directly to the HireRight website to view the screening order in more detail.

The following topics provide more detail about managing HireRight background screening orders once they're created:

• Review HireRight Background Screening Orders
• Access the HireRight Screening Manager
• Background Screening Order Details

Note: When you open the Candidate Hire form for a candidate who has completed a background screening, their date of birth and SSN information might be populated in the form automatically. This functionality is only available if Dayforce has been authorized to retrieve and store personally identifiable information (PII) from HireRight. See Configure the Retrieve PII from Screening Provider Client Property.