Note: This client property doesn't control the email address used for notifications of candidate status changes (for example, auto-decline or acknowledgment that a job application was submitted). These notifications are configured as part of a workflow, and the email address is controlled by the From e-mail used for alerts client property in the General section of the Properties tab in System Admin > Client Properties.
The Candidate Communication Email Address client property allows you to customize the email address used for email communications with external candidates. This email address is displayed in the From field for messages sent when candidates register on your client career site or reset their password. It's also used when sending candidates the Post Offer VEVRAA Form
By default, "notify@dayforce.com" is used for these communications, but you can enter a different email address for your organization. If you are using a custom email address, it is important to contact your Dayforce Support representative first to complete the necessary DKIM (DomainKeys Identified Mail) setup. This setup authorizes Dayforce to send emails on behalf of your organization and ensures that reply messages are delivered successfully.
Once DKIM setup is completed for your domain in Dayforce, your Dayforce Support representative will provide you with the public record. Your organization's IT team is then responsible for implementing this record in your Domain Name System (DNS).
Important: If you don’t complete DKIM setup, emails that are sent from Recruiting might not be delivered successfully to your candidates.
To configure the Candidate Communication Email Address client property:
- Go to Recruiting Setup > Client Properties.
- Select the Candidate Communication Email Address client property.
- In the Value column, enter the email address that you want to use for communications.
- Click Save.