Before You Begin: Each organization that plans to use this feature must first create an account with Sterling. When the account is created, Sterling provides you with an account code or integration tokens (depending on the integration option that you select) that you need to complete the integration with Recruiting.
You have two options when configuring the integration for Sterling background screening in Dayforce. These two options are separate services and require separate accounts with Sterling. You can only use one of these options at a time, so you must select the one that works best for your organization.
The following is a brief description of each option:
- Sterling (Legacy): You create and monitor the status of background screening orders on the Sterling website. Dayforce provides a link to the Sterling login page to simplify this process, but none of the background screening information is stored in Recruiting. See Configure Sterling (Legacy) Background Screening.
- Note: This is the original integration that was available in Dayforce prior to Release 57, Service Pack 3.
- Sterling Direct: You create and monitor the status of background screening orders directly in Recruiting, without having to go to the Sterling website. Also, if you authorized Sterling to release candidate date of birth and SSN information to Dayforce, that information is populated automatically when you open the Candidate Hire form for candidates who have completed the screening. See Configure Sterling Direct Background Screening.
Important: You shouldn’t remove the existing Sterling (Legacy) configuration when switching to Sterling Direct. This is because screening orders that were created using the legacy Sterling integration are still available in Recruiting, and still require the Sterling account code entered for the legacy integration.