Configure HireRight Background Screening

Before You Begin: Each organization that plans to use this feature must create an account with HireRight first. When the account is created, HireRight provides you with integration tokens that you need to complete the integration with Recruiting.

This topic explains how to configure the HireRight background screening functionality.

Complete the Integration

To complete the integration between Dayforce and HireRight:

1. Go to System Admin > External Integrations.
2. Click Add.
3. In the External Integration Group drop-down list, click Background Screening.
4. In the Provider drop-down list, click HireRight.
5. In the Effective From field, enter the start date for the integration.
6. (Optional) In the Effective To field, enter the end date for the integration.
7. In the Tokens section, enter the integration tokens provided to you by HireRight.
8. Note: These tokens are also used as the login credentials for all Recruiting users on the HireRight website. When recruiters or hiring managers go to the HireRight website to review a screening order, they can log in to the site by entering the Client Id token as their user name and the Password token as their password.
8. If you want users to include Right to Work checks when they create screening orders for candidates, select Include Right to Work.
9. Configure who to notify when new background screening orders are created or when the status of existing orders changes by selecting the following checkboxes: Send Notifications to Recruiter, Send Notifications to Hiring Manager, Send Notifications to Additional Users.
10. Note: Depending on this configuration, the assigned recruiter, the hiring manager, and any additional users specified in the Details tab of the job requisition receive these notifications.
10. In the Status Mappings section, select the adjudicated statuses as used by HireRight that will indicate the background screening is complete and passed, or complete and failed. These statuses will only appear if adjudication is configured in HireRight.
11. You can select multiple statuses for each category, but cannot select the same status in both categories.
12. If adjudication is configured, the available statuses are: Meets Company Standards, Does Not Meet Company Standards, Client Review Required, Pending - Potential Conflict, Pending, Canceled, Custom. The custom adjudication status is shown only when there is a screening order in HireRight with that particular status.
11. Click Save.

For more information about configuring external integrations, see Configure External Integrations for Recruiting.

(Optional) Configure Dayforce to Receive Personally Identifiable Information

Important: To use this functionality, you must contact your HireRight representative and authorize the release of personally identifiable information (PII) to Dayforce. Enabling this client property without providing this authorization to your provider might cause issues or delays for your background screening requests.

You can configure Dayforce to receive and store candidate date of birth and SSN information from HireRight with the Retrieve PII from screening provider client property. When this client property is enabled, the date of birth and SSN information provided by a candidate during their background screening is stored in Dayforce and is automatically populated in the Candidate Hire form if you choose to hire them.

To configure Dayforce to receive and store candidate date of birth and SSN information from HireRight:

1. Go to Recruiting Setup > Client Properties.
2. Select the Retrieve PII from screening provider client property.
3. Select one of the following options below the property description:
   • Enable this feature
   • Disable this feature. This option is selected by default.
4. Click Save.

(Optional) Configure Package Mappings

To configure package mappings for specific jobs and job assignments, go to the Background Screening Mapping tab of Recruiting Setup > Integration Mapping.

See Configure Background Screening Mapping.

Set the HireRight System Role

To ensure that the HireRight System Role has access to insert and update background screening data in Recruiting:

1. Go to System Admin > Roles.
2. Select HireRight System Role in the roles list.
3. In the Features tab, check that the HCM Anywhere > Web Services > Patch/Post Candidate Screening feature is assigned to the role. If it's not, select the checkbox to assign the feature.
4. Click Save.

Assign User Role Access

To assign user role access to the background screening functionality in candidate profiles and in the Candidates tab of Recruiting > Job Requisitions:

1. Go to System Admin > Roles.
2. Select the role that you want to assign access to.
3. In the Features tab, assign one or both of the following role features:
   • Under Recruiting > Recruiting > Actions:
     • Background Screening Order: Users can use the New Background Screening Order option to create background screening orders from the Candidates tab and from candidate profiles.
   •  Under Recruiting > Recruiting > Job Requisitions:
     • Background Screening Results: Users can view and manage background screening orders in the Candidates tab and in candidate profiles, from the View Background Screening Order Status and View Background Screening Manager options. Users also have access to the status link in the Screening Order column of the Candidates tab.
       • Adjudication Status: Users can view the adjudication status of background screening orders in the Screening Order column of the Candidates tab.
     • Assign Background Screening Mapping: Enables the Background Screening Package and Background Screening Billing Code fields in job requisitions, the Add New Requisition wizard, and the Details tab for existing job requisitions.
4. Click Save.