After a user has saved a draft to initiate an offer, you can click Cancel Offer at the bottom of the form to cancel that offer.
When you click Cancel Offer, the Create/Edit Offer form closes and the Add/View Notes dialog box automatically appears where you can enter an optional note for the candidate. See Add an Optional Note for Canceled Offers.
When you cancel an offer, the candidate's status automatically changes from Offer Initiated to Offer Cancelled. When a candidate has the Offer Cancelled status, you can send a new offer. If you decide to start a new offer for the candidate at a later point, the new offer is automatically populated with the content from the old offer, and you can edit it as needed.
Canceling an offer has the following requirements:
- You can only use the Cancel Offer button when the candidate has a status of Offer Initiated; otherwise this button is grayed out. An offer only has an Offer Initiated status after you've saved a draft and before you've submitted it.
- You can use the Cancel Offer button for offers that other users have initiated.