Background Screening Order Details

The Background Screening dialog box is available for background screening orders with Sterling Direct, HireRight, and the Background Screening Open API. If your organization uses the Sterling (legacy) background screening functionality, the link in the Screening Order column takes you to the Sterling website, where you can check the details of the order.

You can review the background screening order status in the Candidates tab. In the Improved Recruiter Experience, go to the Background Screening Order column. In the Classic Recruiter Experience, go to the Screening Order column. These columns show the order status and adjudication status where applicable for candidates with background screening orders. The status is displayed as a link, which you can click to open the Background Screening dialog box. The information displayed in this dialog box varies depending on which provider you use for background screenings.

The top section of the dialog box displays information about the screening package that was ordered for the candidate. The Package field displays either the package name or the package ID, depending on what Dayforce receives from your screening provider. Click the information icon next to the package name or ID to view relevant dates for the package: the date sent, completion date, and last updated.

The View Screening Order link at the top right of the screen goes to your provider's website. This experience varies slightly depending on which provider you use for background screenings. For more information, see the following:

• Review Background Screening Orders - Open API
• Review HireRight Background Screening Orders
• Review Sterling Background Screening Orders