Important: The name of a decline or rejection reason cannot exceed 64 characters. Currently, if your reason exceeds 64 characters and you click Save, a validation error isn’t displayed. However, your reason won't be added to the system. It will appear to have been saved, but when you click Refresh, your work will be lost.
In the Decline Offer and Rejection Reasons feature, you can configure a single reason to be used as both a decline reason and an offer rejection reason at the same time. You can also configure separate offer rejection reasons for recruiters and candidates. This is useful because there are some rejection reasons that you typically wouldn’t want candidates to see. Note that the configured candidate rejection reasons are used for both internal and external candidates.
To add decline or rejection reasons:
- Go to Recruiting Setup > Decline and Offer Rejection Reason.
- Click New.
- Configure the settings for the reason using the available columns. See Decline and Offer Rejection Reason Columns.
- Click Save.