Note: For more information about configuring job requisitions to request an e-signature for offer letters, see Configure E-Signature for Offer Letters.
For job offers configured to request an e-signature, when candidates click Accept, they are taken to the DocuSign e-signature page. Here, the candidate is prompted to click Continue to review and sign the offer document. They can also take other actions (such as declining to sign the offer) using the Other Actions drop-down list as needed:
Note: If a candidate declines to sign the offer letter, it is considered to be rejected. If the candidate returns to view the offer again later, they will receive an error message indicating that it was already rejected.
After they click Continue, the candidate can review the letter and click Sign:
When the candidate clicks Sign in the offer letter, the Adopt Your Signature dialog box opens in which the candidate can confirm their name, initials, and signature. Depending on how they are accessing the DocuSign page, they can do one of the following to capture their signature:
- If using a desktop computer, they can accept the default signature and initials or click Change Style to select a different version in the Select Style tab.
- If using a tablet, they can enter their signature using their finger or a stylus in the Draw tab.
When the candidate is done, they can click Adopt and Sign to insert their signature in the offer letter.
If the offer letter includes one or more supplemental documents, they are displayed below the offer letter in the DocuSign page:
The candidate must review and accept each of these documents by clicking the corresponding View button, and then clicking Accept in the opened document.
After the candidate clicks Accept for a document, it is marked as accepted in the document list.
After all supplemental documents have been reviewed and accepted, the candidate can click Finish to complete their offer acceptance. The DocuSign page closes and the candidate is taken to the thank you page on your client career site.
If the candidate starts an e-signature session but doesn't complete it, they might receive an error message when they return to the offer indicating that an e-signature issue occurred. In this case, the candidate should contact the recruiter or hiring manager so they can rescind the unsuccessful offer letter and send a new one.