Dayforce shows Payroll errors in the Problems panel in Payroll if an error that will prevent payroll commit is detected when you save, calculate, validate or commit the pay run.
| Error | Definition and Resolution |
|---|---|
{0} has been terminated as of {1:d}. |
The employee is terminated as of the date listed. Ensure that this is the correct employee to receive pay. If the employment status is incorrect, please assign the correct status in the Employment Status tab of the Employment > Employment Settings screen in People. |
| A 9-digit employee SIN/SSN is required for garnishments. | Ensure that the employee has a valid Social Security number or Social Insurance Number in the Personal > Confidential Information screen in People. |
| A default EI rate is required. Select an EI rate as default. | Select the Is Default checkbox for one EI rate in the Employment Insurance tab of Org Setup > Org Payroll Setup > Legal Entity. |
| A negative earning is not permitted when the Replace checkbox is selected. | Clear the Replace checkbox for the earning, or change the earning to a positive amount. |
A payee is not specified for garnishment order {0}. |
Specify a payee for the garnishment in the Payroll > Garnishments screen of People. |
| A primary location is needed as of the hire date for the employee. | Ensure that the employee has primary work locations configured in the Work > Work Assignments screen of People, with effective date coverage from the employee's hire date. |
| A primary job assignment is needed as of the hire date for the employee. | Ensure that the employee has primary work locations configured in the Work > Work Assignments screen of People, with effective date coverage from the employee's hire date. |
| Adjustment net pay does not equal to zero. | Review and correct adjustments so that net pay equals zero. |
Cannot disburse {0:c} to check because the employee address information is invalid. |
Ensure that the employee has a valid address recorded in the Personal > Contact Information screen of People. |
Cannot disburse {0:c} to direct deposit because the employee direct deposit information is invalid. |
Ensure that the employee has valid direct deposit information recorded in the Payroll > Direct Deposit screen of People. |
| Cannot have multiple Statutory Payments with same date. | Ensure that statutory payments have different dates, or combine the payments into one entry. |
| Check cannot contain earning entries for multiple legal entities. | Create a separate check for each legal entity. |
| Check Date is required. | Enter a date for the check. |
Deduction {0} is no longer active. |
Select the Active checkbox for the deduction in the General sub-tab of the Deductions tab in Payroll Setup > Earnings and Deductions, or select a new deduction. |
Deduction {0} amount {1:c} cannot be disbursed for payee deduction as check because the payee address information is invalid. |
Ensure that the payee has a valid address recorded in Payroll Setup > Third Party Payees. |
Deduction {0} amount {1:c} cannot be disbursed for payee deduction as direct deposit because the payee direct deposit information is invalid. |
Ensure that the payee has a valid address recorded in Payroll Setup > Third Party Payees. |
'Do Not Disburse or Print to Back Office' setting for legal entity {0} must match the 'Do Not Disburse or Print to Back Office' setting in the pay group. |
Ensure that the configuration of the Do Not Disburse or Print to Back Office checkbox in the Payroll Properties tab of Pay Setup > Pay Group matches the configuration of the No Back Office checkbox in Org Setup > Org Payroll Setup > Legal Entity. |
Duplicate check number {0} for manual check. |
Change the check number to a new, unique number. |
Earning {0} amount {1:c} cannot be disbursed for payee earning as check because the payee address information is invalid. |
Ensure that the correct address information has been recorded for the payee in Payroll Setup > Third Party Payees. |
Employee {0} does not belong to edit set {1}. |
Add the employee to the edit set, or delete the pay entry in question. |
Employee {0} doesn't have valid address for the pay run. |
Ensure that the employee has an address configured in the Personal > Contact Information screen of People with effective dates that cover the pay run. |
Employee {0} is not associated with any job assignment. |
Ensure that the employee is assigned to a valid job assignment in the Work > Work Assignments screen of People. |
Employee {0} is not associated with the country of the pay group. |
Ensure that the employee is assigned to the correct pay group, or has the correct country of residence in People. |
Employee {0} is not associated with the pay group. |
Ensure that the employee is assigned to the correct pay group in the Employment Status tab of the Employment > Employment Settings screen in People. |
Employee {0} no longer exists in this pay run. |
Ensure that this is the correct employee for the pay entry, and that their details are configured correctly in People. |
| Employee Birth Date is missing. CPP tax may be incorrectly calculated. | Enter a birth date for the employee in the Personal > Confidential Information screen of People to ensure that CPP taxes are calculated correctly. |
| Employee does not have a primary resident address. Taxes cannot be calculated. | Ensure that the employee has a primary address entered the Personal > Contact Information screen of People, so that the application can calculate the correct taxes. |
| Employee has an invalid Social Security Number. | Ensure that the employee has a valid Social Security number in the Personal > Confidential Information screen of People. |
Employee is paid under one or more legal entity in country {0} that differs from country {1} of the pay group. |
The pay group's country is different from the country of the legal entity that the employee is paid under. Ensure all information is correct for the employee, legal entity, and pay group. |
| Employee must have primary work assignment. | Ensure that the employee has a primary work assignment configured in the Work > Work Assignments screen of People. |
| Employee SSN invalid. | Ensure that the employee has a valid Social Security number in the Personal > Confidential Information screen of People. |
| Exception occurred during validation of the Record of Employment. | The application failed to validate the Record of Employment. Ensure that the information is correct, and try again. |
| Final Pay Period Ending Date must be later than or equal to the Last Day For Which Paid. | Final Pay Period End Date as set under ROE Block 12 is earlier than the Last Day for Which Paid date as set under Block 11 of the ROE. Ensure the Final Pay Period End Date and Last Day for Which Paid dates are correct. See Support Knowledge Base article KA-02907 for more information. |
| Hour and Rate fields only apply when an Earning code is selected. | Select an earning code, or delete the Hour and Rate fields entries. |
| Invalid Or Missing Social Security Number. | Ensure that the employee has a valid Social Security number in the Personal > Confidential Information screen of People. |
| Last Day For Which Paid must be earlier than or equal to Current Date +14 days. | Ensure that the last day for which an employee is paid isn’t more than 14 days after the current date. |
Legal Entity {0} has invalid or missing employment insurance information. |
Ensure that the legal entity's employment insurance information is correct in the Employment Insurance tab in Org Setup > Org Payroll Setup > Legal Entity. |
Legal Entity {0}'s country code {1} does not match current pay group's country code {2}. |
Ensure that the legal entity's country code in Org Setup > Org Payroll Setup > Legal Entity matches the pay group's country code in Pay Setup > Pay Group. |
Incomplete row in block {0}. |
Ensure that the data is complete in the specified section of the ROE. |
| Insurable earnings amount in pay period 1 must include insurable earnings and insurable separation monies provided in Block 17. | Ensure the amounts reported under Block 17 A, B and C are reported as insurable earnings for Pay Period 1 under Block 15C. This issue has several potential causes and solutions. See Support Knowledge Base article KA-02913 for more information. |
Missing Employee Employment Status for Date: {0}. |
Ensure that the employee has a valid employment status recorded in the Employment Status tab of the Employment > Employment Settings screen in People |
Missing Employee Primary Work Assignment for Date: {0}. |
Ensure that the employee has a valid primary work assignment recorded in the Employment Status tab of the Employment > Employment Settings screen in People. |
|
Name on check |
Correct the name entered in the check entry, or correct the employee's name in the Personal > Contact Information screen of People. |
No delivery package instruction is associated with the {0} delivery package. |
Configure delivery instructions in the Delivery Details section in the Delivery Packages tab of Payroll Setup > Report Output. |
| No delivery package is associated with the pay group of this pay run. Make sure you have a delivery package configured for the pay group's country. | Configure a delivery package for the pay group in the Delivery Packages tab of Pay Setup > Pay Group. |
No valid payee found for deduction {0} when processing workers comp premium for employee. The premium cannot be disbursed to a payee. |
Ensure that the payee has been correctly assigned to the deduction in the Payees sub-tab of the Deductions tab in Payroll Setup > Earnings and Deductions. |
No valid payee found for deduction {0} when processing workers comp premium for employer. The premium cannot be disbursed to a payee. |
Ensure that the payee has been correctly assigned to the deduction in the Payees sub-tab of the Deductions tab in Payroll Setup > Earnings and Deductions. |
| Pay run requires recalculation. | Click Process Job > Calculate to recalculate the pay run. |
| Payroll commit process has stopped, change the pay date to a future date. | Change the pay date in the Pay Calendars tab of Pay Setup > Pay Group to a future date. |
|
Required field missing. Column Error:WorkStateEmployerUC-nh_work_state_uc. Employee was not included in New Hire Export. |
The Employee's Unemployment state is missing a Tax ID. Applied For status isn’t valid. Contact DTS and provide the Tax ID for that jurisdiction. As a temporary measure, go to Org Setup > Org Payroll Setup > Legal Entity, select a legal entity, click the Tax Authorities tab, clear the Applied For checkbox and enter the Company Tax ID Number for the Unemployment Tax Authority. |
|
Required field missing. Field: Column Error:WorkStateEmployerSEIN-nh_work_state_sein Employee was not included in New Hire Export. |
The Company Tax ID Number is required to be filled for the State Withholding tax jurisdiction. To resolve this, contact DTS and provide the Tax ID for that jurisdiction. As a temporary measure, go to Org Setup > Org Payroll Setup > Legal Entity, select a legal entity, click the Tax Authorities sub-tab and clear the Applied For checkbox then enter the Company Tax ID Number for the state tax withholding Tax Authority. |
|
Required field missing. Column Error:EmployerContactName-homeorg_contact_name. Employee was not included in New Hire Export. |
The Employer Contact Name is necessary for new hire reporting. To resolve this, go to Org Setup > Organization and, in the Organization tab, select the site associated with that employee’s work location, then click the Contact tab and add a contact. |
The {0} Delivery package for this pay group has an instruction that does not specify a courier account number. |
Correct the courier account number in the Delivery Details section in the Delivery Packages tab of Payroll Setup > Report Output. |
| The Earning Statement cannot be loaded because the employee doesn’t have primary residence country for this pay period. | Ensure that the employee has a primary residential country recorded in the Personal > Contact Information screen of People so that the application can calculate the correct taxes. |
The selected pay run is missing the following field(s): {0}. |
Record the appropriate data in the listed fields, and try again. |
| The pay period is already closed for the selected pay date for the following employee(s): | To enter additional pay entries for the employee or employees listed, create an off-cycle pay run or add a pay entry to a future pay run. |
The scheduled report, {0}, failed. The report may have been changed (such as required parameters being added). Please verify the {0} schedule associated with the {1} report and save the schedule. |
The application failed to generate the scheduled report. Ensure that all of the reports parameters are configured, and that the schedule is correct. |
|
There was an error in the background job. Please see the logs for detailed error message. |
Review the error in System Admin > Background Jobs in the Job Logs tab. |
|
There are one or more manual checks without a check number. |
Enter a check number for any manual check that does not yet have one. |
|
There is no ordered amount type specified for the garnishment entry. |
Select an option in the Ordered Amount Type drop-down list in the Quick Entries for this Pay Run tab in the Quick Entry tab of Payroll > Pay Run Management. |
|
There was an error locating employee taxes - |
Ensure that the employee's taxes are configured correctly in the Payroll > Tax Definitions screen of People. |