Remember: the target off-cycle pay run must be committed promptly after the current run to produce the Normal checks for the selected employees, because at the time WFM pushes data to payroll, the assumption is that the pay run is known, so WFM tracks the normal scheduled run for retro accounting.
Before You Begin: This task is available only to users with the Service User role.
Important: The Service User feature for moving transactions out of a pay run is an irreversible process that can cause missing payments for employees. It should not be used lightly, or as the standard option to solve payroll commit issues. For these reasons, new tool is internal only
To move transactions out of a pay run:
- Go to Payroll.
- Load the problem pay run from the Overview tab or the Pay Run Management tab.
- Click the Adjustments tab.
- Click Auto Adjust.
- Follow the prompts in the Auto Adjust wizard to move the employees' transactions out of the pay run into an off-cycle pay run.