Offer Rejected

Letter Management Guide

Version
R2024.1.0
Offer Rejected

When candidates click Reject, Dayforce can load the Rejection Reason dialog box if it’s configured. Here, candidates can select from one of the configured rejection reasons and provide a comment. The comment field can be mandatory depending on the rejection reason that is selected.

When they click Send, Dayforce loads a page informing them that they will receive a confirmation email. The page includes a View Letter they can click to load the letter for their reference. Dayforce loads the offer and associated attachments for users to view and download. The acknowledgment checkbox and Accept and Reject buttons are also no longer displayed, and the employee cannot change the response. A message at the top of the screen shows they rejected the offer letter.

The confirmation email for external candidates also has a View Letter button that loads the offer in the client careers site. For internal candidates, the message includes a Login button. The text of the email isn’t configurable.

Also, the following occurs in Dayforce:

  • A notification is sent to the recruiter and hiring manager assigned to the job requisition that the candidate rejected the offer letter.
  • Note: The content of this notification cannot be configured.
  • The employee's status in Recruiting is updated to Offer Rejected - Candidate. The rejection reason selected by the candidate is also appended to the status (For example, Offer Rejected - Candidate - Found another opportunity)
  • The additional information that the candidate provided when they selected a rejection reason is added to the candidate's notes in Recruiting:
  • For internal candidates, the rejection reason and additional comment are also displayed in the Status column of the letter in Letter Management > Distribution. See Recruitment Offer Letters Displayed in .