Configure Recruiter and Candidate Offer Rejection Reasons

Letter Management Guide

Version
R2024.1.0
Configure Recruiter and Candidate Offer Rejection Reasons

In Recruiting Setup > Decline and Offer Rejection Reason, you can configure the following types of letter rejection reasons:

  • Rejection reasons that candidates are asked to select from after they click the Reject button in an offer letter. See Offer Rejected.
  • Rejection reasons that recruiters can select when they update the candidate's status to Offer Rejected - Candidate or Offer Rescinded in the Applied Jobs tab of the candidate's profile in Recruiting. See Overview of Updating Offer Status.

You can also define whether the text field for users to add additional information when they select the status is mandatory or not depending on the reason selected.

Note: Recruiting Setup > Decline and Offer Rejection Reason is also used for creating job application decline reasons. See "Configure Candidate Decline and Offer Rejection Reasons" in the Recruiting Guide.

To create decline or rejection reasons:

  1. Go to Recruiting Setup > Decline and Offer Rejection Reason.
  2. Click New.
  3. Enter a value in the Name field. The name you enter is what users see when they select a reason.
  4. Enter a value in the Description field. This value isn't visible to employees.
  5. Enter a value in the Reference Code field. Reference codes are used to export data to other applications. These codes must be unique and must not contain special characters.
  6. Select one or both of the following checkboxes:
    • Recruiter - Offer Rejection Reason
    • Candidate - Offer Rejection Reason
  7. (Optional) Depending on the checkboxes that you selected in the previous step, select the Recruiter - Additional Information Required or Candidate - Additional Information Required checkbox. When you select this checkbox, and users select this rejection reason, they must also provide additional information in a text field.
  8. Click Save.