Add Offer Statuses

Letter Management Guide

Version
R2026.1.1
ft:lastEdition
2026-06-15
Add Offer Statuses

Candidates are assigned various offer statuses as they move through the stages of the offer letter cycle. You can see the full list of candidate offer statuses in Recruiting Setup > Candidate Status.

Offer statuses used by the system are preconfigured can't be edited. However, you can add new offer statuses in Recruiting Setup > Candidate Status. They will have the status type In Progress.

Note the following for offer statuses:

  • You can't configure these statuses to appear in the Status menu of the Candidates tab in Recruiting > Job Requisitions. This column always shows the current candidate status.
  • You can't configure these statuses to auto trigger in the job application.

System Offer Statuses

The system provides the following offer statuses, with the status type Offered. These statuses show "Yes" in the Is Application Status column and can't be edited.

System offer statuses

Status Description

Offer Accepted

One of the following:

  • The candidate accepted the offer.
  • The recruiter manually accepted the offer on behalf of the candidate.

Offer Cancelled

The recruiter canceled the draft of the offer letter form before submitting it to workflow.

Offer Expired

The offer letter email expired.

Offer Initiated

The recruiter saved a draft of the offer letter form but hasn’t yet submitted it to workflow.

Offer Pending Approval

The recruiter submitted the offer letter form to workflow.

Offer Rejected - Candidate

One of the following:

  • The candidate rejected the offer.
  • The recruiter manually rejected the offer on behalf of the candidate.

Offer Rejected - E-Signature

The candidate rejected the offer by declining to provide an e-signature on the DocuSign page.

Offer Rejected - Workflow

A workflow approver rejected the offer letter form in workflow. The system didn’t send the offer to the candidate.

Offer Rescinded

The recruiter rescinded the offer.

Offer Sent

Workflow approvers approved the offer letter form, and the system sent the offer letter to the candidate.

Offer Unsuccessful - Electronic Signature Failure

The candidate accepted the offer but experienced an error when trying to provide an e-signature on the DocuSign page.

Offer Workflow Failed The offer letter workflow failed to complete, typically because the candidate's email address didn’t exist or wasn't valid.