Manage Course Enrollments

Learning Guide

Version
R2024.1.1
Manage Course Enrollments

For information on enrolling employees in courses, see Enroll Employees in Courses.

Once you’ve enrolled users into an e-learning course, the enrolled users are listed in the course’s Enrollments tab in Learning Setup > Courses & Learning Plans > Courses.

You can customize the table layout by selecting the columns you want to see in the list by clicking the columns management icon ( ) in the top left corner of the table.

From this page, you can perform several actions, both for individual users or for several users at a time. To select an action for an individual user, click the ellipses icon at the end of the user row and select the action from the list. To select multiple users, select the checkboxes next to their names and click the Choose Action button at the bottom of the window to select an action.

Access User Stats

When this option is selected, you will be redirected to the Reports tab of the course, with the Course Summary Report already filtered for the selected user.

Edit Enrollment

Edit the user enrollment by changing the user level in the course (for example, from learner to instructor), the enrollment status, enabling an enrollment deadline, or managing the enrollment additional fields.

Reset Date Range For Access

Use this action to delete the visibility period validity and make the course always visible and accessible for the selected user.

Change Status To

Quickly change the user status (for example, from in progress to completed). Some statuses might be not be enabled, depending on the user’s current status. The change user status functionality is also used to enroll users in the course from the waiting list.

Unenroll

Unenroll the user from the course. When this option isn’t enabled, it means that the user has been enrolled in the course as a consequence of being enrolled in a learning plan containing this course. In this case, the user cannot be unenrolled from the course, because this would break the learning plan’s logical integrity: you have to unenroll the user from the learning plan first to make course unenrollment action available.

Note: When a user unenrolls or is unenrolled from a course, their tracking is kept in the platform.