Configure Adobe Connect

Learning Guide

Version
R2024.1.1
Configure Adobe Connect

Learning can integrate with Adobe Connect Meetings and Adobe Connect Seminar for web training and remote collaboration, so your learners can access live training and collaboration sessions.

Before You Begin: The integration is available for Adobe Connect SaaS, and doesn’t support on-premise deployments, nor Adobe Connect Managed Services.

Create an Adobe Connect Account

To add an Adobe Connect webinar account:

  1. Go to Learning Setup > Webinar Settings and click the Adobe Connect tab.
  2. Click the add button in the top right corner.
  3. In the panel that opens, enter your account name, domain name, Adobe Connect user name, and password.
  4. Note: You can map the Adobe Connect user name with any standard or additional user field.
  5. Select the session type based on your Adobe Connect subscription: Meeting or Seminar.
  6. Important: You will not be able to change this selection once you proceed with the next step of account creation. Ensure the correct session type is selected.
  7. To set limits, select the checkbox associated with the limit and enter the maximum amount in the field that appears.
  8. Note: The number of concurrent rooms should match the number agreed on in your Adobe Connect license.
  9. Click Create and Edit to create the account and proceed with its configuration.

Configure Your Adobe Connect Account

You can configure a minimum percentage of time that learners have to spend in the event using the Adobe Connect V2 webinar tool in order to mark the event as completed when you configure webinar sessions.

The Learning features synchronize webinar data in Adobe Connect V2, and not the other way. To ensure that the automatic completion flows correctly, you shouldn’t edit sessions in Adobe Connect V2, but in Dayforce.

Note: Meetings created in Adobe Connect V2 with this integration are created as shared meetings.

Configure an Adobe Connect V2 Meeting Account

After you create an Adobe Connect Meeting account, you can access the configuration area from the Adobe Connect V2 main page by clicking on your account name.

The configuration screen of your Adobe Connect Meeting account is divided into three tabs: Properties, Templates, and Folders. In the Properties, you can view and edit the details you entered during account creation in Dayforce.

Note: After you create an account, you can't change the session type from Meeting to Seminar.

To assign the meeting room templates have defined in Adobe Connect:

  1. Click the Templates tab.
  2. Click the add button in the top right corner and select the Assign Template option.
  3. In the right panel, select the templates synchronized from your Adobe Connect account that you want to assign to the selected account. It might take up to one minute for the platform to retrieve your templates from Adobe.
  4. Click Confirm.

To assign the folders you have defined in Adobe Connect:

  1. Click the Folders tab.
  2. Click the add button in the top right corner and select the Assign Folder option.
  3. In the right panel, select the folders synchronized from your Adobe Connect account that you want to assign to the selected account. It might take up to one minute for the platform to retrieve your folders from Adobe.
  4. Click Confirm.

Note: Templates and folders aren’t kept synchronized between Adobe Connect and Dayforce Learning. For example, if you delete a folder or a template from Adobe Connect after you assigned it to a Dayforce Learning Meeting Account, the assignment to the deleted folder or template is kept, preventing you from creating meetings with the account.

Configure an Adobe Connect V2 Seminar Account

After you have created an Adobe Connect Seminar account, you can access the configuration area from the Adobe Connect V2 main page by clicking on your account name.

The configuration screen of your Adobe Connect Meeting account is divided into three tabs: Properties, Templates, and Rooms. In the Properties tab, you can view and edit the details you entered during account creation in Dayforce.

Note: After you have created an account, you can't change the session type from Seminar to Meeting.

Important: The association of the account to a template is optional, but it is mandatory to associate it with at least one room. Failing to associate an account to a room will prevent you from creating VILT webinar sessions with the account you are configuring.

To assign the meeting room templates you have defined in Adobe Connect:

  1. Click the Templates tab.
  2. Click the add button in the top right corner and select the Assign Template option.
  3. In the right panel, select the templates synchronized from your Adobe Connect account that you want to assign to the selected account. It might take up to one minute for the platform to retrieve your templates from Adobe.
  4. Click Confirm.

To assign the rooms you have defined in Adobe Connect:

  1. Click the Rooms tab.
  2. Click the add button in the top right corner and select the Assign Room option.
  3. In the right panel, select the rooms synchronized from your Adobe Connect account that you want to assign to the selected account. It might take up to one minute for the platform to retrieve your rooms from Adobe.
  4. Click Confirm.

Note: Templates and rooms aren’t kept synchronized between Adobe Connect and Dayforce Learning. For example, if you delete a room or a template from Adobe Connect after you assigned it to a Dayforce Learning Meeting Account, the assignment to the deleted room or template is kept, preventing you from creating seminars with the account.

Manage Your Adobe Connect Accounts

You can edit the details of your Adobe Connect accounts by accessing the Adobe Connect V2 page and selecting the Edit option from the menu icon at the end of the account row. From the same menu, you can select Delete to cancel the account.

If you have webinar course sessions configured with an Adobe Connect V2 account, you will no longer be able to access, edit, or remove them if you delete the account. You should delete any sessions associated with the account before deleting it, and recreate them with another account if necessary. This limitation doesn’t apply to the webinar (VILT) sessions created for courses with the ILT (Instructor-Led Training) course type.