User is Locked Out of IAM or Account is Disabled

User is Locked Out of IAM or Account is Disabled

Users may be locked out of their account if they attempt too many unsuccessful logins.

A user will be locked out of their account if they enter an incorrect password too many times.

An account may be disabled if the user attempts to:

• Answer your secret questions incorrectly too many times.
• Enter an incorrect security code too many times.
• Enter an incorrect MFA token too many times.
• Fail to authenticate using Multifactor Authentication too many times, including too many failed password attempts.
• If the user has not logged into IAM in the last 180 days.

To unlock a user’s account, see Unlocking User Accounts.

To enable a disabled user’s account, see Enabling a Disabled User Account.