Manage Existing User Accounts
When managing an existing user account, the Send Event Update Emails and Email Communication Preferences options are present in the Properties section. These options are not present when setting up the user account.
Once the new account is created and these options are available, event update emails will not be sent on the same calendar date on which the account was created.
The Exclude from MFA through field is displayed if Multifactor Authentication is enabled for the organization. Refer to Excluding Users from Multifactor Authentication for more information about how this option is used.
When the following functions are used for an existing user, an email notification is sent to the user:
- User role as been added or removed
- User attributes have been added or removed
- User data items have been added or removed
- Partner Product UserID has been added or removed
The email message is sent when you click the Save button. This means that a single email notification to the user will be sent even if multiple changes have been made prior to clicking Save.
In the Properties section, you can manage whether the user receives email update messages from IAM such as releases, compliance updates, etc. This option does not impact system email messages such as Welcome letters, password resets, etc.
Select one of the following from the Email Communications Preference list:
- All Emails – this is the default option
- No Emails
- Product Emails Only
- Compliance Emails Only