Excluding Users from Multifactor Authentication

Excluding Users from Multifactor Authentication

Dayforce Admins, Implementation Admins, and Customer Admin users can exclude specific users from having to use MFA for a defined period. The date through which the user will be excluded from MFA is shown even after the exclusion has expired for historical purposes. Once the exclusion date expires, the user must set up and use MFA. An admin is not required to take any further action to remove the exclusion or enable MFA for the user.

Information about which users are excluded (suspended) can be reviewed in the Reporting module using the Suspended MFA User report.

In the following steps we show you how to exclude a user from MFA.

1. Click the menu button, then click the organization name.
2. Click Users.
3. Search for and select the user you want to exclude.
4. In the Exclude from MFA through field, enter the date through which you want to exclude the user from MFA requirements. Alternatively, click to use the calendar to select a date.
   The user is excluded from MFA through midnight of the date selected and must begin using MFA the following day.