Adding a User Account

When adding users through the Users page, you provide the primary details of the user’s account when you add it. This information includes:

• First, Middle, and last name
• Default locale – Determines the language in which the user views and uses IAM.
• User Id – The user name for logging in. After adding the account name, it displays as username@organization on this page, and the user will enter it as username_organization on the Sign In page when logging in.
• Email – The email address that the Welcome email and other emails are sent to.
• Enabled – Indicator that the user can log in to IAM.

Other information on the user account includes indicators for sending a welcome email or a security code email to establish a permanent password/security image, unlock an account or enable a disabled account. You can also override the default URL for welcome letters if you don’t want to use the organization default.

Users that have not logged into IAM in 180 days will be deactivated automatically. Warning emails are sent to the email address associated with the user account beginning at 14 days of inactivity.

To add a user account

1. Click the menu button, and then click Users.
2. On the Users page, click Add.
3. In the Properties section, enter the first, middle, and last name for the new user account.

4. Select the default locale. This option also controls the language in which IAM is displayed.
5. Enter the User Id. This is the information the user enters when they log in and can't be changed after you save the user account.
6. Enter the user's email address.
7. Enter the user’s country code and phone number.
8. When you're ready to allow the user to log in with the new account, check or fill the Enabled check box.
9. In the User Account Reset section, select one of the following:
   1. Send Nothing – IAM creates the account but doesn’t send an email with login information. Select this option if you are not ready to have the new user log in to the account yet.
   2. Send Welcome Email – IAM creates the account and sends an email with the login URL, the user Id, and further instructions for logging in as a first-time user. You can select the default URL to include in the welcome letter by selecting it from the list.
10. Click Save.

See Assigning User Roles for information on assigning roles to the user account.

To learn more about setting up user accounts, see Users in online Help.