This section describes how administrators manage topics for HR cases in the Topics tab in HR Case Admin.
See more details in the following sections:
- Add Topics or Subtopics
- Edit Current Topics or Subtopics
- Localize Current Topics or Subtopics
- Manage Localized Topics or Subtopics
- Archive Current Topics or Subtopics
- Restore Archived Topics and Subtopics
The Topics tab in HR Case Admin contains the following information for topics and subtopics:
- Topics are shown in bold text, and if subtopics exist they’re listed beneath their topic.
- Subtopics can be collapsed to make more room on the screen.
- Dayforce shows the number of HR team members that are assigned to the topics and subtopics.
- Dayforce automatically populates some topics as a starting point, but you can edit or delete them as needed.
- Current tab: Current topics and subtopics that aren’t archived. For instructions on archiving a topic or subtopic see Archive Current Topics or Subtopics.
- Archived tab: Archived topics and subtopics that include an (Archived) tag. For instructions on restoring an archived topic or subtopic see Restore Archived Topics and Subtopics.
- View in culture drop-down list: Contains the default culture and the list of available cultures in the drop-down list above the grid reflect the settings in Site Setup > Client. When you add or remove cultures or change the default culture settings in Site Setup, Dayforce automatically updates the drop-down list above the grid to reflect those changes. If you select a non-default culture from the drop-down list, Dayforce updates the topics and subtopics to display in the culture you select.
- Update assignees: Used to update HR team member access to topics and subtopics. For instructions on updating assignees see Update Topic and Subtopic Access for HR Team Members
- Add topic: Used to open the panel where you can create new topics and subtopics. Topic and subtopic names must be unique from any existing topic or subtopic for a given culture, but subtopics can have the same name as its topic. The character limit is 60. Dayforce adds new topics and subtopics in the default culture. Also, new topics and subtopics have no assignees by default. For instructions on adding a topic see Add Topics or Subtopics.
This screen shows the Balances and entitlements and Benefits topics with their assignees. The Benefits topic has three subtopics:
Search and Filter Topics
Search for topics using full or partial words. Search is non-case sensitive. Search results are shown in real time as you type. Search also shows an error message if there’s no results.
You can click No assignees to filter the grid for HR team members that aren’t assigned to topics or subtopics. The number indicates how many assignees aren’t assigned to topics or subtopics.
Options Menu (Three Vertical Dots)
The options menu has the following selections:
- View assignees: Used to see the full list of HR team members who have that topic or subtopic assigned.
- Edit: Used to edit the selected topic or subtopic.
- Localize: Used to localize the selected topic or subtopic to other available cultures in Dayforce. For instructions on localizing topics see Localize Current Topics or Subtopics and Manage Localized Topics or Subtopics.
- Archive: Archive a topic or subtopic. For instructions on archiving topics and subtopics see Archive Current Topics or Subtopics.