HR Cases

HR Service Delivery Guide

Version
R2025.2.1
ft:lastEdition
2025-12-01
HR Cases

This section describes how you create and manage your HR cases.

Before You Begin: You need at least mobile app version 2024.6.0 and web version 2024.2.1 to use HR Cases in the Dayforce mobile app. For information about HR Cases in the Android mobile app see HR Cases in the Dayforce Mobile App Guide - Android. For information about HR Cases in the iOS mobile app see HR Cases in the Dayforce Mobile App Guide - iOS.

Role feature access:  

  • HR Cases > Create a Case
  • HR Cases > My Cases

See more details in the following sections: