The HR Cases with Inactive topic and/or unassigned location access report is available in the list Human Resources reports in Reporting and Analytics > Reporting > Reports. The report shows HR cases that are hidden in HR Case Management > Cases due to one or both of the following:
- The location is unassigned: No HR team member has location access to the submitter’s location.
- The topic is inactive: No HR team member is assigned to the topic in the case that was submitted. A topic can become inactive, for example, if an HR team member who was previously assigned to a topic is no longer available.
You don’t need topic or location access to run this report, so this report should only be assigned to roles that should be able to see any case that may have been submitted.
Role feature access: Report Library > Human Resources > HR Case Management > HR Cases with inactive topic and/or unassigned location access
Role authorization access: Employee Personal Information (Can Read)
You need the Can Read permission for Employee Personal Information to see the Submitter Employee Id and Assignee Employee Id fields. If you don’t have this access, those fields don’t show in the report.
Fields
Field Name | Description |
---|---|
HR Case ID | The unique numeric identifier of a case. |
Submitter Location Name | The location of primary work assignment of the person who submitted the case on the day the report is pulled. |
Location Unassigned? |
The report shows True or False:
|
Topic | The topic of the case when the report is pulled. |
Topic Inactive? |
The report shows True or False:
|
Status | The status of the case when the report is pulled. |
Submitter | The display name of the person who submitted the case. |
Submitter Employee ID | The Employee ID of the person who submitted the case. |
Assignee | The display name of the person who is assigned to the case when the report is pulled. |
Assignee Employee ID | The Employee ID of the person who is assigned to the case when the report is pulled. |
Response Due Date | The date and time that the next response from HR is due, in the time zone of the person pulling the report. |
Submitted on Date | The date and time when the case was submitted, in the time zone of the person pulling the report. |