HR Case Admin

HR Service Delivery Guide

Version
R2025.2.1
ft:lastEdition
2025-12-01
HR Case Admin

This section describes how administrators manage topics for HR cases and configure HR team member access.

Role feature access: HR Case Admin

See more details in the following sections:

Before You Begin: HR Case Management > Cases role assignments must be configured for at least one of the HR team member's active (current or future) roles. Additionally, location access allows for HR team members to have visibility to HR cases. Location access is configured in Dayforce in the Location Access tab in the Security Access section in the Security Settings screen of People. For more information about location access, see Assign Location Access in the Dayforce Implementation Guide.

Note: Configuration in HR Admin > People Role Security in Dayforce (which limits users with specified roles from accessing HR information of users with other specified roles) might affect the employee cases that HR team members can access. For more information, see People Role Security Setup in the Dayforce Implementation Guide.