Assign designated topics to HR team members so they can have topic access. When HR team members assign cases, the Assignee drop-down field in HR Case Management > Cases only contains the names of HR team members who are assigned to the topics that employees added during case creation.
Note: It might take up to 30 seconds for changes made to topic access in HR Case Admin to be visible to HR team members in HR Case Management.
To assign topics:
- Go to HR Case Admin and click the HR Team tab.
- Click Edit Access. The screen changes to edit mode.
- Add a checkmark beside the HR team members you want to assign topics to.
- Click Assign Topic Access. Dayforce shows topics that are available to be assigned in a list with checkboxes. Checkboxes can contain different information:
- Checkmark: Topics that are assigned to the selected HR team members.
- Clear: Topics that aren’t assigned to the chosen HR team members.
- Dash: Topics that are assigned to at least one but not all of the selected HR team members.
- When you select a topic, Dayforce updates the Topic Access column and enables the Save button. If you attempt to navigate from the screen, Dayforce shows an error message indicating that unsaved changes will be lost.
- Click Save. The application shows a success message and clears the checkmarks beside the selected HR team members. Topics are assigned.
Note: If your save was unsuccessful, the application shows a notification message and the topics that you selected remain in the Topic Access column. You can either try to save again, or click Cancel to reset the page, after which you can select your topics again.