To create an HR incident group:
- Go to HR Admin > HR Incidents and click the HR Incident Groups tab.
- Click Add.
- Enter a name and, optionally, a description.
- Select the Requires Escalation checkbox if incidents in this group should be escalated. See Configure Escalation for HR Incident Types.
- Click Save.
After you create an incident group, you can assign incident types to it in the HR Incident Types tab of HR Admin > HR Incidents.