System Question Library

Engagement Guide

Version
R2025.1.0
System Question Library

The following questions are included for use in Engagement surveys by default:

Additional Feedback

  • What is the one thing you feel {COMPANY} could do that would make your work life better?
  • What is the best thing about working for {COMPANY}?
  • Do you have any additional feedback?

Behavior Change

  • My immediate manager has taken action on the feedback from the last employee survey.
  • Senior leadership has taken action on the feedback from the last employee survey.
  • I believe leadership will act on the results of this employee survey.

Belonging

  • I feel my opinion is valued by my team.
  • There is someone in a position of influence at {COMPANY} who is invested in my growth and development.
  • What could {COMPANY} do better to support inclusion and belonging at work?

Confidence in Leadership

  • I am confident about {COMPANY}'s future.
  • I trust the senior leadership of {COMPANY}.
  • The senior leadership team has communicated a vision of the future that motivates me.
  • I can see a clear link between my work and {COMPANY}'s business goals.

Contribution and Rewards

  • I feel valued at {COMPANY}.
  • My immediate manager helps me know what is expected of me.
  • People at all levels on my team are held accountable for their contributions to {COMPANY}.
  • My immediate manager values my contributions.
  • I get a sense of personal accomplishment from the work that I do.
  • My job makes a good use of my strengths and abilities.
  • I am involved in decisions that impact my work.

Customer Focus

  • The leadership of my team is committed to providing high-quality service to our customers.
  • The people I work with consistently respond quickly to our customer's needs.
  • Customer feedback is used to improve {COMPANY}'s products and services.
  • As a customer of {COMPANY}, I would be satisfied with the quality and service I receive.
  • There are enough people in my department/work group to handle the workload to meet customer expectations.

Diversity and Inclusion

  • At {COMPANY} people are treated fairly.
  • {COMPANY} respects diverse opinions and ideas.

Employee Net Promoter Score℠

  • On a scale of '0' to '10', how likely is it you would recommend {COMPANY} as a place to work?

Engagement Index

  • Overall, I am satisfied with {COMPANY} as a place to work.
  • I am proud to work for {COMPANY}.
  • I would gladly refer a good friend or family member to {COMPANY} for employment.
  • I think about looking for a new job with another company.
  • {COMPANY} motivates me to go beyond what I would in a similar role elsewhere.
  • Do you enjoy working at {COMPANY}?

Fair Treatment

  • I receive fair and objective feedback from my manager on my performance.

Financial Wellness

  • Over the past 12 months, I earned more money than I spent.
  • Over the past 12 months, my savings account balance increased.
  • Over the past 12 months, my level of debt decreased.
  • Over the past 12 months, I did not have to borrow money or withdraw from my savings to cover my expenses.
  • Over the past 12 months, I was able to pay most or all of my bills on time.
  • I believe I have a good credit score.
  • I have the financial knowledge and skills I need to effectively manage my personal budget.
  • Over the past 12 months, my finances allowed me to make personal choices to enjoy life, such as eating out at restaurants or shopping for new clothes, among others.
  • Over the past 12 months, I have made progress towards achieving my longer-term financial goals, such as buying a car or saving for education, among others.
  • Over the past 12 months, I felt that I was saving enough to keep me on track for a secure retirement.
  • It would be easy for me to pay for an unplanned expense of $500 or more.
  • Over the past 12 months, my finances did not have a negative impact on my physical or mental health.

Growth and Development

  • {COMPANY} provides me with opportunities for growth and development.
  • Someone (other than my manager) at {COMPANY} has made a personal investment in my growth and development.
  • I am satisfied with the opportunities for career growth available at {COMPANY}.
  • I am empowered to develop new and better ways of doing things.
  • I am given the training opportunities to develop my knowledge, skills, and abilities.

Leadership Effectiveness Index

  • Overall, I am satisfied with my immediate manager.
  • My immediate manager truly cares about my well-being.
  • My immediate manager inspires me to do my best every day.

Leadership Net Promoter Score℠

  • On a scale of '0' to '10', how likely is it you would recommend your immediate manager to other individuals at {COMPANY}?

Psychological Safety

  • In my experience, my organization is free from harassment.

Teamwork

  • People collaborate for the good of the whole organization.
  • My coworkers and I have a good working relationship.
  • {COMPANY} has effective communication and cooperation between departments.

Transparency

  • At {COMPANY} there is open and honest two-way communication.
  • I am confident in my opportunity to share my opinions openly with my leadership without fear of retaliation or discipline.
  • My immediate manager effectively communicates {COMPANY}'s goals and objectives.

Trust

  • I have the flexibility and the support I need to manage personal obligations.