The system defined content of surveys is already localized for you, such as the questions in the question library. However, you need to localize the user-definable (that is, client-configurable) values in the Questions, Branding, and Notification tabs of Engagement Setup > Surveys:
- The custom questions that have been added to the survey.
- The company name, URL, and survey messages.
- The invitation and reminder messages.
Important: You must localize the content for a survey before it’s published. After the survey has been published, you can't edit the survey, including localizing its contents.
The following sections describe how to localize each of these elements in more detail:
Important: If a value is defined but not localized, it will appear as it was entered for all survey participants, including those using a different culture setting. As such, it’s best practice to localize all of the values that you define.