Before You Begin: This section describes localization for custom answer types in the question library in the Answer Types tab in Engagement Setup > Question Setup.
To localize a custom answer type:
- Go to Engagement Setup > Question Setup and click the Answer Types tab.
- Select the answer type you want to localize.
- Click Localize. A dialog box opens.
- Click Add.
- Click the field in the Language column and then select a language in the drop-down list.
- Click the field in the Name column and then enter the localized text for the answer type name.
- (Optional) If the answer type is configured with a scale, click the field in the Scale Beginning Label and Scale Ending Label columns and then enter the localized text for the scale labels.
- Click Save.
To localize the answer type options:
- Go to Engagement Setup > Question Setup and click the Answer Types tab.
- In the Answer Type Options section, click Localize associated with the answer type option you want to localize. A dialog box opens.
- Click Add.
- Click the field in the Language column and then select a language in the drop-down list.
- Click the field in the Name column and then enter the localized text for the answer type option.
- Click Save.