Dependent Verification

The Dependent Verification screen (Dependent Verification tab in the original UI) lets you upload multiple supporting documents to verify your dependents if you enrolled in benefit plans that require dependent verification. After submitting the enrollment, you can access the Dependent Verification screen by clicking View Details in the Summary section. You can also access this screen by clicking the Benefits > Dependent Verification link in your Message Center notification.

The Dependent Verification screen contains two tabs (sections in the original UI):

• In Progress: Shows the Pending, Under Review, and Inaccurate/Illegible verification statuses. You can upload documents for dependent verification in this section.
• Completed: Shows the dependent verification statuses where no action is required. The verification statuses are Approved, Expired, and Denied. You can click the link in the Name column (expand icon next to the dependent in the original UI) to view the dependent verification history.

Upload Verification Documents

To upload documents for dependent verification:

1. Go to Benefits and click Dependent Verification.
2. In the In Progress tab (In Progress section in the original UI), click Upload file (Upload Documents in the original UI) for the dependent.
3. In the Upload a new file dialog box (Upload Supporting Documentation dialog box in the original UI), click Browse (Upload in the original UI).
4. In the Upload Files dialog box, click Add File and select the document that you want to upload. You can upload multiple documents. To remove the file from the dialog box, click Clear List.
5. Click Upload. The dialog box closes automatically after the file uploads successfully.
6. Note: Dayforce shows an error message if you upload unsupported document types.
6. (Optional) Enter any comments.
7. Click Upload (Save in the original UI).

If you go to other screens without saving the uploaded document, a warning message is shown.

After saving the uploaded document, the verification status in the Status column changes from Pending to Under Review. You can view the uploaded documents by clicking the links in the File column (Documentation column in the original UI). To view the details of the uploaded document, click the link in the Name column (expand icon next to the dependent in the original UI).

The benefits administrator can view the list of documents uploaded by you for dependent verification. Administrators can approve, deny, remove, or record the document as Inaccurate/Illegible. If the administrator records your uploaded document as Inaccurate/Illegible, you will receive a notification, and you can upload another document. You will receive notifications for every action performed by the administrator during the dependent verification process.