To log in to the mobile app for the first time using the default login method:
- On the Login screen, tap Log In.
- Enter your Company ID and tap Continue to open the Dayforce Log In screen in your device's web browser.
- Enter your user name or email address, and then enter your password.
- Tap Log In.
After you log in for the first time, you can tap your user name on the Login screen to log in.
Failed Login
If you have entered the correct credentials but the login fails, check to make sure that you are connected to a cellular or wireless network.
You will be warned of your last available attempt to log in if you repeatedly type in your password incorrectly. If your last available login attempt fails, you are locked out of your account for a period of time determined by your organization.
Reset Your Password
If you aren’t logged in, you can reset your password by tapping Reset Your Password on the Login screen, and then entering your user name or registered email address to receive an emailed reset link.
Note: If you don’t see the option to reset your password, contact your manager for assistance.
Temporarily View Your Password
To see the password that you are typing, tap and hold the show password icon in the password field. The password is only revealed while you hold the icon.
Set Your Security Questions
You can set up or change the security questions that you need to answer if you forget your password. If you haven’t set up your security questions, the app displays a prompt when you log in. Tap Setup to set up your security questions. If you tap Skip, you will be prompted with the same dialog every 30 days.
Note: You need to know your current password before you can set up your security questions.
To set up or change your security questions:
- In My Profile, tap Update Security Questions.
- Enter your password.
- Answer the two security questions. To change the current questions, tap a question to select a different one from the option list.
- Tap Save. The next time that you tap Forgot Password on the Login screen, you must answer the security questions to verify your identity.