In your ConnectedPay payroll, you can process off-cycle pay runs. The following screenshot illustrates the process of completing an off-cycle pay run:
First, you must request an off-cycle pay run by creating a ticket in the support portal. Off-cycle pay runs have a unique payroll ID and are subject to charges, per contract. The off-cycle pay run might be subject to contract charges for any of the following reasons:
- A significantly incorrect payment to an employee that causes employee hardship
- Legal or local registration legislation for new hires or terminated employees
- An advance run (Brazil and Russia only)
- A bonus or commission run
- An RSU, also known as an adjustment run
Next, the ICP will work with you to define the criteria for an off-cycle run during implementation. The ICP will document these criteria in the service manual. Finally, the ICP will run the payroll-close process.