Send Reward Letters

For compensation cycles with the Approved or Completed status, you can select employees and send reward letters to their Message Centers from compensation worksheets.

When you select one or more employees to send reward letters, Dayforce shows a message in the following cases:

• None of the selected employees have allocated rewards.
• Some employees have rewards, while others don’t.

Dayforce informs you that reward letters will be generated only for employees with rewards. As you continue, Dayforce shows the number of employees you can send reward letters to.

Before You Begin: Ensure that the document type of the reward letter is assigned to the roles in Documents > Admin > Document Types. Select the Allow delivery through Message Center checkbox in the Schedule and Approval tab of Compensation Setup > Compensation Cycles.

To send reward letters to employees’ Message Centers:

1. Go to your worksheet in Compensation.
2. Select the checkbox next to one or more employees in the worksheet.
3. Click Reward Letter in the toolstrip.
4. In the Reward Letter dialog box:
   1. Select a reward letter template in the Select a reward letter template drop-down list. The drop-down list shows if you configured more than one reward letter template for the compensation cycle. To preview the selected reward letter template, click Preview next to the drop-down list.
   2. Select the Send Reward Letter option to send the reward letter to the selected employees’ Message Centers.
   3. Click Continue.
   4. Change the default subject and body of the reward letter as needed for employees to view in their Message Centers. You can also select the spot in the text where you want to place a new token, select the name in the Token drop-down list, and then click Insert.
   5. Important: As of Release 2023.1.0, you can no longer copy and paste images in the text editor.
   5. Click Send.

After successfully sending the reward letters, the reward letter icon () shows for the selected employees in the Reward Letter column of the worksheet. Otherwise, the reward letter icon shows as (). Hover over the reward letter icon to view the name of the reward letter template saved for the employee. You can click the reward letter icon at any time to quickly generate and download the reward letter for the employee.

Note the following about sending reward letters to employees’ Message Centers:

• If you update the reward letter template after sending the reward letter to the employee’s Message Center, the reward letter icon () indicates it hasn’t been sent.
• After sending reward letters to employees’ Message Centers, you can access them from the following areas in Dayforce:
  • Documents > Document Explorer
  • Employee notes on the Overview screen of People
• The Manager Job Title token shows the manager's business title in the reward letters.