Dayforce notifies you in Centralized Schedules if you modify a shift without giving the employee a predetermined amount of advance notice. The amount of required notice is determined by the schedule change policy assigned to the employee. If the reason code isn't changed from a payable to a non-payable code, the employee might be entitled to a penalty premium.
When a shift change violates an employee’s schedule change policy, Dayforce adds the stopwatch icon (
) next to the employee's name and relevant shifts:
For any schedule change problems that Dayforce triggers, you can view the details in the Problems panel, in the Schedule Change sub-tab:
The coins icon (
) indicates paid changes (that is, the schedule change reason is eligible for a pay penalty). The coin icon with the line through it (
) indicates unpaid changes (that is, the schedule change reason is ineligible for a pay penalty). You can show or hide payable and non-payable changes by clicking the Payable or Non Payable buttons.
To override the default reason and choose whether to pay a schedule change penalty, use the Reason Code drop-down list.
For example, an employee calls in sick and you assign their shift to another employee. Dayforce triggers the default payable penalty because you changed the shift without sufficient notice. However, in your organization, penalties aren't paid when employees call in sick, so you modify the reason code from payable to non-payable.
To apply the same reason code or comment to all of the schedule change violations in the Schedule Change sub-tab, click Apply All: