Recipients always receive distributed reports in Message Center. Recipients can also receive email notifications if they have the Report Distribution notification type enabled in Profile. The following sections explain the situations in which users receive email notifications.
Recipient Notification Emails
Distributed report recipients receive notification emails in the following situations:
- When a report is created and distributed, recipients with an email address in their profile receive an email notification. Users without single sign-on (SSO) accounts receive an email with a link that takes them directly to the report download. Users with SSO accounts receive an email with instructions to log in and go to Message Center.
- By default, recipients don’t receive a notification email when a report doesn't generate any results. You can select the Send a notification if the report is empty checkbox in the Options tab of the Schedule Report dialog box for a distributed report to send a notification if the report doesn't generate any results.
Distributor Notification Emails
Report distributors receive notification emails in the following situations:
- If a report recipient can't receive the report due to access authorization restrictions on the data filters in the report.
- If a report schedule has been disabled.
- If a report schedule has failed to run.