Manage Countries

Activate User's Guide
Version
2025.1
Manage Countries

Global customers can use the Manage Countries wizard to add one or more native or nonnative countries to the Dayforce environment. The added countries show as options in the Pay Group Editor when creating the related pay groups. These pay groups can be included in the Global Employee Data Load into Dayforce.

Note: If you include any native or nonnative payroll country (for example, SGP) in Getting Started that doesn’t exist in the ClientPayrollCountry table or you use the Manage Countries wizard to add a native or nonnative country that doesn’t exist in the ClientPayrollCountry table, Activate inserts the country and configures it appropriately.

Before you begin

Note the following:

  • You must have completed the Getting Started wizard.
  • User access to country-specific wizards is restricted to countries that are:

    • Specified in their initial employee dataset using the Getting Started wizard.

    • Associated with a Pay Group that’s relevant to that country using the Pay Group Editor wizard or directly in Dayforce.

    • Configured using the Manage Countries wizard.

Key concepts

Available countries

The native and nonnative countries that have been added but haven’t yet been installed in Dayforce.

Installed countries

The native and nonnative countries that have been installed in Dayforce. Some of these countries were installed as part of Getting Started. Any countries that you add and install will show in the section.

Note: You can’t use Activate to delete countries that show in this list.

Tasks

To add countries:
  1. In Activate Central, click Build Dayforce. The Build Dayforce wizards show.
  2. Click Manage Countries.
  3. On the Summary page, click Add Country and the Choose Countries page opens.
  4. Select the continent where the country that you’re adding is located.

    A list of the countries on the selected continent shows.

  5. Select the country to add.

    Note: If you select Singapore, indicate whether the country should be installed “Native” or “Connectpay.”

  6. Click Done. The Summary page opens with the country that you added in the Available Countries section.
To install countries:
  1. On the Summary page, click Done & Install. A message shows indicating that you’re about to install countries in Dayforce and you can only change them directly in Dayforce after the installation.

    Important: If someone is signed directly in to Dayforce and potentially applying manual configuration, Activate shows a warning at Done & Install. Don’t continue with the Activate installation if users are actively applying configuration changes. Users’ changes might be lost if a failure occurs during the Activate installation. Download the User Report and follow up with the team members before you continue with the Activate wizard.

  2. Click Yes.

    3. The Load page opens with a list of the steps to complete and an estimate of how long the installation usually takes. During the installation, the current step in the process is bolded so you can monitor the progress.

  1. Click one of the following:

    • Add Email and enter your email address to receive an email when the installation process ends, instead of waiting for it to finish.
    • Next w hen the installation is complete.

    Activate Central opens with the name of the Wizard now shown in green text and a green checkmark to the left of the wizard’s name. The current day, date, and time of completion are included, along with your name as the user who completed the Wizard. The environment in which the installation was applied (Stage, Config, or Train) is also shown.

    Note: If you want to add more information, click I want to add more. See Executing a Rollback When Using the “Add More“ Feature in the Payroll Wizards.

To delete countries:

Note: You can only delete countries that show in the Available Countries list on the Summary page. Countries showing in the Installed Countries list have already been installed in Dayforce and can’t be deleted using Activate.

  1. On the Summary page, in the Available Countries section, hover over the country you want to delete.
  2. Click Delete. The country no longer shows in the Available Countries section of the Summary page.

Results

The added countries are installed in Dayforce.

For each installed country, the following happens:

  • The country is added to the ClientPayrollCountry table.
  • The IPSEnabled flag is selected for the GeoCountry.
  • The Client Operating Location is set to International.
Updates in Dayforce

This wizard updates the Geo Locations page in Dayforce (System Admin > Geo Location).

Next steps

Use the Pay Group Editor Wizard to create pay groups for the newly added countries.

Recommended actions

Use the Pay Group Editor wizard to create a pay group for each newly added nonnative country before you use the Global Employee Data Load.