Updated Dayforce with the ability for you (a payroll administrator) to reverse funds that have been disbursed to the Dayforce Wallet Card, given the following conditions:
- The reversal must occur within the same uncommitted pay period that the disbursement occurred.
- There is enough money in the employee’s account to cover the reversal.
When the updated functionality is configured for your Dayforce implementation (see the Role Access Setup section), the Dayforce Wallet fund reversal functionality is available in the Auto Void UI in the Checks tab in Payroll > Pay Run Management and in Payroll > Data Entry in the Auto Void UI. Note that you can perform only one reversal per auto-void.
If you select an Onsite check disbursed Dayforce Card, and that payment is in the same uncommitted run as the auto-void itself, Dayforce prompts you with the following confirmation:
- Would you like to attempt to reverse the $xx.xx off of the employee’s card?
- By reversing this transaction(s), you confirm you understand applicable laws and regulations that may apply, have obtained any necessary approvals and/or employee consent, and you assume all risks associated with reversing the transaction.
- If you select Yes, the reversal attempt(s) will occur when you save the auto-void check.
When you Save the Auto-void check, Dayforce attempts reversal of funds for each respective auto-void check.
- If the reversal is successful, then Dayforce does the following:
- Informs you of success.
- Locks the auto-void as committed.
- Prevents the auto-void from being deleted.
- Updates the pay run with a negative dollar amount.
- If the reversal is unsuccessful, then Dayforce does the following:
- Informs you that the reversal was unsuccessful.
- Shows the message: Reversal attempt not successful (Error code XXXX)
- Allows you to continue with an auto-void as usual, but without the reversal of disbursed funds, or,
- Allows you to reattempt the reversal, but you must delete the auto-void check and start the process over.
Role access to this functionality must be added to your payroll administrator role. To add the required role access, take the following steps:
- Go to System Admin > Roles and click the Features tab.
- Locate and expand Payroll > Data Entry > Checks, and then select the Allow Wallet Reversals checkbox.
- Locate and expand Payroll > Pay Run Management Checks, and then select the Allow Wallet Reversals checkbox.
- Click Save.