You might encounter the following issue when configuring an integration between Dayforce and Outlook:
Answers
Employees have stopped receiving automated TAFW appointments in Outlook. What settings should I check?
Check your configuration in the two main sub-features in Dayforce where your Dayforce TAFW - Outlook integration is set up:
- System Admin > External Integrations: Check that your external integration record is active and contains the correct token credentials as shown in the Azure Active Directory.
- Time Away From Work > TAFW - Calendar Integration: Ensure that the integration is enabled.
You should also check that your employees have business emails configured in their employee profiles in People. Additionally, you can:
- Review your background job engine logs, and other data in Dayforce as needed.
- Review your Azure Active Directory logs. Check for connection or communication issues.
- Review your Azure registration app’s permissions for recent changes.