Problem Configuration

Dayforce Implementation Guide

Version
R2025.2.1
ft:lastEdition
2025-12-01
Problem Configuration

In the Problem Configuration tab, Dayforce shows each validation it performs on the worked shifts recorded on employee time and attendance records. This includes checking for long meals or breaks and the validity of dockets or projects recorded on worked shifts or as part of a transfer. For a full list of problem validations, see Problem Validation Library.

Severity levels and their description
Setting Description
Critical

Dayforce shows a problem icon () on the relevant record, and users can’t save the timesheet until they fix the problem. Additionally, if the relevant pay group is configured so that pay periods containing issues can’t be transmitted, the pay period containing this record can’t be transmitted until the problem is fixed.

Error

Dayforce shows a problem icon () on the relevant record, but users can save the timesheet without fixing the problem. Additionally, if the relevant pay group is configured so that pay periods containing issues can’t be transmitted, the pay period containing this record can’t be transmitted until the problem is fixed.

Informational

Dayforce shows an information icon () on the relevant record, but doesn’t prevent the user from saving the record and doesn’t prevent the pay period containing the record from being transmitted.

None

Dayforce doesn’t visually mark the relevant record in any way.

Warning

Dayforce shows a warning icon () on the relevant record, but doesn’t prevent the user from saving the record and doesn’t prevent the pay period containing the record from being transmitted.

To configure the problem severity: 

  1. Go to Pay SetupTime Entry Policy.
  2. In the left side panel, select a time entry policy.
  3. Click the Problem Configuration tab.
  4. Select the validation that you want to configure.
  5. In the Severity drop-down list, select the severity level for the validation.
  6. Note: You can’t change the severity for any validations that are grayed out.
  7. Enter a start date and, optionally, an end date for the severity.
  8. Select the Active checkbox to enable the validation.
  9. Click Save.