Minimum staffing involves defining the minimum number of employees who possess some specific characteristic or skill that must be scheduled at certain times of the day. Maximum staffing involves defining the maximum number of certain employees that can be scheduled at certain times of the day.
Minimum and maximum staffing requirements typically deal with non-work employee characteristics that need to be scheduled. These requirements are referred to as non-work characteristics because typically they aren’t something that employees perform as part of their regular work. Common examples can include:
- Key holders: Employees who open and close the store or have keys to access the back office, cash registers, or restricted areas. For locations that require at least one key holder scheduled at all times, a minimum staffing requirement exists for key holders. Because the employees who satisfy this requirement also perform their regular work in addition to being a key holder, it’s said to be a non-work characteristic. One employee can satisfy the key holder minimum staffing requirement in addition to contributing to another labor demand requirements.
- Employees trained in first aid: A requirement that several first aid trained employees need to be scheduled while the location is open is a minimum staffing requirement.
- Employees who speak French or Spanish: In multilingual locations, a minimum staffing requirement could dictate that a number of employees working at any time must be able to speak French or Spanish.
In general, you can configure minimum or maximum staffing to define requirements for any attribute that can be represented in Dayforce by assigning either a skill or a job assignment to employee records.
When Dayforce examines a location’s schedule to ensure its minimum or maximum staffing requirements have been met, it bases employee eligibility on either:
- Skills: Employees assigned a specified skill, such as first aid, in Dayforce are considered to be satisfying the requirement when they’re scheduled.
- Job Assignment sets: A concept used to support minimum staffing, if employees work a job assignment included in a defined job assignment set, they’re considered to satisfy the requirement. Conversely, the requirement can be satisfied by employees who aren’t qualified to work a job assignment in a specified job assignment set.
To configure minimum or maximum staffing, you need to:
- Configure and assign skills.
- Configure job assignment sets.
- Configure the Minimum Staffing Labor Deployment Rule.
See the following topics: