Optionally, you can configure the offer process so that internal and external candidates must provide a rejection reason if they decide to electronically reject an offer.
This configuration allows you to capture rejection reasons directly from candidates as soon as they reject the offer, making it easier to obtain a response. This can improve your organization's ability to report on and analyze rejection reasons and recognize trends for competitive reasons. If you don't enable this feature, recruiters must manually add the rejection reason to the candidate's profile using the candidate notes feature.
When a candidate rejects their offer, their reason is appended to their status. For example, "Offer Rejected - Candidate - Found another opportunity." Any additional information they provide is added to their candidate notes.
Configuration
By default, Recruiting isn't preconfigured with any candidate offer rejection reasons. As a result, the system doesn't display the Offer Rejection dialog box when candidates reject their offers. You need to create at least one offer rejection reason to show this dialog box to candidates. To do this, use the Decline and Offer Rejection Reason feature of Recruiting Setup.
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