Cancel Payments

Before you cancel payments, make sure that you understand the concepts covered in the topic Payment Cancellation

The Cancel Payment button on the Post Commit Management > Payments Status creates stop payment requests for Official Dayforce Checks (ODC) and Dayforce Direct Deposits (DDD).

To cancel payments:

1. Go to Payroll > Post Commit Management.
2. In the Country list, select United States of America, which loads the Payments Status tab.
3. In the list of available payments, select the checkbox next to each payment that you want to stop, and click Cancel Payment. The Request Cancel Payment wizard opens.
4. Review the selected payments and select an option in the Cancellation Reason drop-down list.
5. Click Next, and review the selected items and read the instructions shown in the wizard.
6. Click Confirm and Finish to complete the process.

After the wizard is done, the Payments Status tab is shown again with updated information on the canceled payments. The information in these columns is updated: Cancellation Requested By, Cancellation Requested Time (UTC), Cancellation Reason, and Cancellation Status.